Begin with your needs
You can start by describing the kind of support you are seeking, without sharing a detailed personal history. This helps establish whether the enquiry concerns general guidance, family or social concerns, or a need for specialist support.
Understand the support offered
Before arranging a session, ask about its purpose, the practitioner's role and qualifications, and the boundaries of the service. Clarify how privacy, consent, record-keeping and any involvement of family members will be handled.
Consider the next step
Different needs call for different forms of support. A useful conversation should clarify the options, the limits of the service and whether an appropriately qualified external professional or specialist organisation would be better placed to help.
Questions, answered
How much personal information should I send initially?
Keep the first enquiry brief and include a suitable way to contact you. Ask about confidentiality and the appropriate method for sharing sensitive information before sending health records or detailed personal documents.
How do I know whether the service fits my needs?
Ask IIKAS to confirm the available service, provider qualifications, format and limitations before booking. This website is for general enquiries and should not be used to request emergency assistance.